We don’t include links to appointments to get synced with Google calendar / iCalendar or any other online calendar as they can create confusion. If an appointment was added to Google calendar using a link, but then the appointment is rescheduled in the office, Google calendar won’t update automatically. This can cause confusion to all […]
*NOTE: only needs to be used when holiday is at the end of the week (not a Monday). Step 1: Create a user named ‘Holiday’ Go to Settings > Security > Users and create a user called ‘Holiday’. Make this user a practitioner with a default service and appointment. (it is recommended to name ‘zHoliday’ […]
Here you set the general settings for your appointment booking system. Open here: You’ll see something like this: Here is how to use each setting: Book interval (min): This is the height of each line in your appointment book. It determines the granularity of appointment start times. e.g. for starts of 9:00, 9:15, 9:30 etc, […]
Getting your Appointment Types set right is the centre of efficient practice flow. Recommendations: Open the settings from the main menu. You will need to have the right security privileges to access: You’ll see the Appointment Type settings: Select the Appointment Type from the list on the left. By default, inactive ones are hidden. Check […]
This is used when you want to temporarily change the Doctor’s hours, normally due to bank holidays or say an expected increase in new patients due to heavy marketing. Before you make your change! It’s best to move all the patients from any times that will no longer exist after you make your changes – […]
Spinalogic tracks the arrival time of patients and places them in the calling queue according to their timeliness. The on-time patients go into the priority queue and will be called before the late patients. Setup First, you set a threshold for ‘early’ and ‘late’: Select the ‘Options’ tab: The default is 5 min early and […]
Sometimes you might want to open, say, every second Saturday, or the first Monday of the month. Here are the options for doing this: 1. Create two shift sets and set them for alternating weeks. http://support.spinalogic.org/irregular-hours-setup/ 2. Create the time for every week and then enter some ‘BLOCK OUT’ appointment type that you can apply […]
Adding a locum is as easy as you would add a new practitioner on Spinalogic. Adding a Locum: Go to Settings..Security..Users: Add the new locum – click the green ‘+’ under the list of users. Be sure to complete the fields fully. Make sure you enter their family name and given names as these are […]
You can see all appointment statuses in a patients record. Go to Admin… Program. Change the drop down box to “All”. An appointment can have the following statuses: Pending – the appointment is not fulfilled and has not yet fallen due Fulfilled – the patient has attended the appointment and been processed out of the […]
A ‘Mobile Appointment’ is an appointment type that can look forward or back when the patient arrives to save the front desk from having to reschedule the appointment. Here’s how it works: If the patient has an appointment that day, they are process as normal. i.e. it makes no difference. If the patient does not […]
Here’s how to set up your appointment book to get total control of all events – group reports, new patients, after-hours bookings … and more.
