Departure stops are a useful feature for stopping a patient before they leave. You may have them turned on for an appointment type without your knowledge which may be confusing, but once fully understood there are many reasons to keep them. There are a few reasons that patients could be getting stopped.
There are a number of rules applied when patients are being called. Sometimes, you may have Calling working fine but then it won’t call a particular patient. They may appear ‘stuck’ in the hotseats list. Here’s where to look. 1. Preferred Table You can set a patient to only get called to a specific table. If […]
Sometimes you may open a patient’s file and find all their images are super-zoomed-in and you have to zoom them all out again to view properly. The Cause This happens when you try to view a patient’s images but Spinalogic can’t access them on the server – usually due to a network problem. Spinalogic will […]
Rotate: You can rotate images in the image capture screen. You cannot rotate images after this point so remember to do it then. Flip: You can flip digital x-ray images in image analysis after they’ve been imported into Spinalogic. You cannot flip x-rays at image capture because the digital x-ray format, DICOM, is a static […]
Make sure the printer is correctly setup under Windows. Microsoft has a page for helping with printer problems here. Secondly, make sure the correct printer is selected in the Spinalogic settings. Please see the Printer Setup page for more help on checking which printer is selected.
Under the Expert settings making sure it does not have the “Patient” check box ticked.
This is most likely caused by too many images waiting to be imported, i.e. 500 plus. Any images that are in the import folder that don’t need to be imported should be deleted or relocated somewhere else. Images that you import should be imported with the option “Delete file after import” so that they are […]
