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Final Checks before Going Live

On October 16, 2021 · In Ignition Training

By now you should have completed your Essential Settings and you and your team have done the Ignition Training. It’s almost time to GoLive. GoLive is when you start using Spinalogic in your office for real. If you are upgrading, you may already be live so this will be a GoLive with your shiny new […]

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Re-Import Before GoLive

On October 15, 2021 · In Ignition Training

Just before you GoLive for the first time, you need to do a final data import. This will remove any play data you have entered and refresh account balances and appointments from your previous system. **IMPORTANT** While this should be obvious: If you have upgraded Spinalogic all your patient data is already up to date. […]

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It’s Time For GoLive

On September 15, 2021 · In Ignition Training

So. You have completed the training and are all ready to go live. Cool. It is wise to change little in your office at this point. Just settle into doing what you did before but now using Spinalogic. After a few days or a week you can start using more of the advanced tools and get the real […]

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Initial patient setup after GoLive

On September 14, 2021 · In Ignition Training

Once you have completed your final data import and are ready to GoLive, there is actually one more step 😉 Each active patient may need you to tweak their settings. Here are the main considerations. At first, you may have a lot of active patients and they don’t all need to be done at once. […]

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Use Message Templates – Email / SMS

On August 20, 2021 · In Communication, Ignition Training

Much of your communication with patients is scripted and with a good set of Email and SMS templates, you can cover some 95% of your messaging needs. Not only is it quicker, you can be sure that you cover all the essential points without missing a thing. What is and Email or SMS Template? The […]

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Silky smooth patient flow

On January 20, 2021 · In Ignition Training, Patient Flow

Smooth patient flow is essential to a friction-less patient experience. There are a number of key points to achieving this and this video goes through them all.

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Use Arrivals and Calling

On January 20, 2021 · In Ignition Training, Patient Flow

Almost all of the reasons for a patient stopping at the front desk on their way in and on their way out can be eliminated. This training will show you how to do this.

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Admin Efficiency

On January 24, 2020 · In Admin, Ignition Training

01/06/2011 – This is just some of the features that will save time. Links Mail MergeBatching StatementsZero-TouchPIN LoginFinger ScanningExperts

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Become an Expert

On January 11, 2019 · In Admin, Ignition Training

Spinalogic Practice Experts are an amazing tool to automate your in-office processes and to make sure that every step you want your team to complete is completed every single time. I recommend Experts as the first advanced feature you use in your office once you have mastered the basics as this tool allows you to:1. […]

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Admin Dictionaries

On June 25, 2014 · In Admin, Ignition Training

Since this video has been recorded we have changed the way you use and edit email and SMS messages. You can find out how to edit and create message templates for email and SMS here.

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Keep Patients On Time

On January 20, 2012 · In Ignition Training

Tools and strategies for keeping patients on time!

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Fancy Hours

On January 20, 2012 · In Appointments, Ignition Training

Here’s how to set up your appointment book to get total control of all events – group reports, new patients, after-hours bookings … and more.

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1. Getting Things Done – CA

On September 21, 2011 · In Ignition Training

Getting Started (All Editions) Starting Up and Logging In (All Editions) Starting Your Day (Clinical, Complete, UnLimited) (Express)

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2. Setting Up Spinalogic – CA

On September 21, 2011 · In Ignition Training

Dictionaries (All Editions) Printers (All Editions)

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3. Patient Flow – CA

On September 21, 2011 · In Ignition Training

Overview (Clinical, Complete, UnLimited) PIN Login (Clinical, Complete, UnLimited) Name Recording (Clinical, Complete, UnLimited) Arrive a Patient (Clinical, Complete, UnLimited) Control Patient Flow (Clinical, Complete, UnLimited) Express Patient Flow (Express) Update See how Spinalogic will automatically prioritize patients who are on time.

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4. Payments – CA

On September 21, 2011 · In Ignition Training

Payments 1 – Overview (All Editions) Payments 2 – Common Scenarios (All Editions) Payments 3 – Pre-Payments (All Editions) Payments 4 – HICAPS (All Editions) (Only relevant if you use a HICAPS machine)

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5. Appointments – CA

On September 21, 2011 · In Ignition Training

Make an Appointment (All Editions) Using Care Programs (All Editions) Managing Appointments (All Editions) Using the Appointment Book (All Editions)

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6. Insurance Statements and Scheduled Payments – CA

On September 21, 2011 · In Ignition Training

Print Insurance Statements (All Editions) IMPORTANT NOTE Please don’t get confused between statements and receipts. Don’t print a statement for a patient for every visit. If you want to give them somehthing they can take to their health fund, print a receipt. Read more here. Set up Scheduled-Payments (All Editions)

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7. End of Shift – CA

On September 21, 2011 · In Ignition Training

End of shift Reports (All Editions) Sub-goal Reports (All Editions) Reminder Calls (All Editions)

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1. Getting Things Done – Doctor

On September 20, 2011 · In Ignition Training

Getting Started (All Editions)   Starting Up and Logging In (All Editions) [i4w_onlyfor tagid=’188,176,192′] Starting Your Day (Clinical, Complete, UnLimited) [/i4w_onlyfor]

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2. Setting Up Spinalogic – Doctors

On September 20, 2011 · In Ignition Training

Dictionaries – Examinations (Clinical, Complete, UnLimited) Dictionaries – Case Review (Clinical, Complete, UnLimited) Printers (All Editions) Care Programs (All Editions) Examination Settings (Clinical, Complete, UnLimited) *There is no Clinical training for Express or Drawing Editions You can also “Create Missing Exams”. This will look back at your history of adjustments and create any missing examinations […]

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3. Patient Flow – Doctor

On September 20, 2011 · In Ignition Training

Overview (Clinical, Complete, UnLimited) Arrive a Patient (Clinical, Complete, UnLimited) Control Patient Flow (Clinical, Complete, UnLimited) Using Table Login (Clinical, Complete, UnLimited)

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1. Getting Things Done – Tech CA

On September 19, 2011 · In Ignition Training

Getting Started (All Editions)   Starting Up and Logging In (All Editions) [i4w_onlyfor tagid=’188,176,192′] Starting Your Day (Clinical, Complete, UnLimited) [/i4w_onlyfor]

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2. Setting Up Spinalogic – Tech CA

On September 19, 2011 · In Ignition Training

Dictionaries (All Editions) Printers (All Editions)

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3. Patient Flow – Tech CA

On September 19, 2011 · In Ignition Training

Overview (Clinical, Complete, UnLimited) Arrive a Patient (Clinical, Complete, UnLimited) Control Patient Flow (Clinical, Complete, UnLimited)

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4. Working with Patients

On September 19, 2011 · In Ignition Training

Adjust a patient (Clinical, Complete, UnLimited) Give a Report Do an Initial Consultation Do an Examination Give Exercises There is no Working with Patients training for Express or Drawing Editions.

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5. Importing and Analysing Images

On September 19, 2011 · In Ignition Training, Image Analysis

Import a DICOM Image Here is an update to importing DICOMs into Spinalogic. Import an non DICOM Image Draw up an X-Ray or Posture Image Additional Resources The folders are not on my desktop, what do I do? How to setup image capture folders. More information on the Spinalogic DICOM Receiver. How to set up […]

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6. Reviewing Cases

On September 19, 2011 · In Ignition Training

[i4w_onlyfor tagid=’188,176,192′] Items to Review (Clinical, Complete, UnLimited) Review a Case (Clinical, Complete, UnLimited) [/i4w_onlyfor] [i4w_onlyfor tagid=’180,184′] There is no Admin Clinical training for Express or Drawing Editions [/i4w_onlyfor]

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End of Shift – 7. Doctor / 6. Tech CA

On September 18, 2011 · In Ignition Training

End of shift Reports (All Editions) Sub-goal Reports (All Editions)

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