Setting Up TeamViewer

TeamViewer is excellent remote access software. Once you install it, a member of Spinalogic Support can connect to your PCs remotely and assist with any problems.

Here’s how to set it up properly

1. Download TeamViewer from this link. If this link doesn’t work for you, use the main download button on the homepage www.teamviewer.com
2. Once downloaded, open the file to install it. Select the first option from the first set of choices:
3. Tick to Accept the EULA and the DPA TeamViewer License Agreement. Click continue.
4. Open TeamViewer and create a permanent password.
   • Click the settings cog at the top right of your TeamViewer window.
   • Click the advanced tab and Show advanced options
     
   • Scroll down to the heading “Advanced settings for connections to this computer”. Under personal password create a password. Click ok. *Try to create a strong password*.
     
5. **Make sure to set your PC to stay on in the power settings**. Click here for how to adjust power and sleep settings in Windows.
6. Update the PC List Spreadsheet we have sent to you with the TeamViewer ID and Password you created.
7. Repeat for each of your pc’s.
8. Send an email to: ticket@spinalogic.org once done.